Field Application Engineer
We are a growth oriented worldwide leader Fortune 500 scientific instruments and electronics company!
In this highly visible you will be responsible for ensuring a successful and positive customer experience from order commitment through product delivery, installation, and certification.
To succeed, one must possess strong interpersonal skills with a professional approach to the job. The position also requires strong technical problem-solving skills,
This role is responsible for handling all aspects of service support including communications between customers and our sales/service departments. Our ideal candidate must be able to work independently, hold strong customer service values, and think critically to resolve technical issues. Position Responsibilities:
Perform Environmental Surveys including floor vibration measurements, room magnetic field measurements and acoustic measurements at customer sites and prepare detailed technical reports
Lead pre-installation conference calls, guiding stake holders throughout the planning and execution of large and significant installations
Develop and expand the current survey capabilities to better suit customer needs Travel to customer sites for site walk-throughs as well as project overview
Support new product installations and provide service on existing products. Training will be provided on our product lines
Travel worldwide to perform duties.
BSME with experience in related field (electrical, mechanical, acoustics, vibration, and/or magnetic fields)
Familiarity with data acquisition systems, FFT analysis and oscilloscopes
Electrical, mechanical, pneumatic aptitude and troubleshooting skills